General Questions

- Please note: Orders CANNOT be changed, modified, or canceled after checkout.

- Only one coupon code per order will be accepted.

- If you use a discount code of 30% or more, the items that the code covers are FINAL SALE and cannot be returned back to us.

- If you have questions regarding our items prior to placing your order, or are having technical issues with ordering, please email us at hello@shopthelinc.com for assistance!

We know and love that our customers come in a variety of shapes and sizes!  We have provided model sizing information on all of our products to help gauge how an item will fit.  If you need further details about an item, we are happy to help! Please send us an email to support@lincactive.com

When you check out, you’ll have the option to pay with any major credit card providers.  You can also choose to checkout with PayPal.

When you start the checkout process, enter your code in the box that says “Add Coupon” or “Gift Certificate.”

Shipping Policy

We know you can't wait to get your LincActive order - we can't wait for you to get it either!  We strive to get orders out as quickly as possible and can usually have orders in the mail within two business days. However, please remember that we are a small, family owned business - please allow up to a week for items to process before being shipped! Choosing upgraded shipping at checkout does not apply to processing time.

Yes! We love our international customers!

Please allow up to a week for your order to process before being shipped. Once your order has shipped, the shipping time will depend on the shipping method chosen at checkout.

Returns and Exchanges

Our full Return Policy is on our Returns page.